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An Intelligible Way

Booking & Payments:

  • Booking will be accepted for reservation for at least minimum of 7 working days prior to the first check-in-date. During high season full payment required to secure the reservation. In some cases we might require up to 50% payment in advance.
  • All bookings must be made on pre-payment basis (i.e. must be paid full in Indian currency before the guests departure & in foreign currency as indicated in the manual & adhering to the RBI guidelines/rules/circulars issued by the concerned authorities & also include provisions of FEMA 1999.
  • Payments in Foreign currency must be accompanied by the original passport & tickets.
  • All rates are subject to a revision if there is a fluctuation in the currency rates.
  • All rates, terms & conditions are subject to change without notice.
  • There could be variation of policies for the booking/reservations made by the hotel management during the peak season/ trade fair/New Year/ Christmas Eve, Public holidays etc.
  • Passenger need to deposit the duly complete printed booking form singed along with an initial deposit of Rs. 2500/- per person at reception at the time of check-in in order to confirm his/her reservation.

Mode of Payment:

Domestic clients can make payment using any of the following methods:
  • By Online Payment Gateway system through (American Express / Visa / Master Card / Discover / Diners Club).
  • By Debit Card verified by Master/ Visa / Maestro.
  • By Offline Credit Card Payment (American Express / Visa / Master Card / Discover / Diners Club).
  • By Cash / Cheque / Demand Draft.
  • By Bank Transfer (RTGS & NEFT).
International clients can make payment using any of the following methods:
  • By Online Payment Gateway system through (American Express / Visa / Master Card / Discover / Diners Club).
  • By Debit Card verified by Master / Visa / Maestro.
  • By Offline Credit Card Payment (American Express / Visa / 4. Master Card / Discover / Diners Club).
  • By Bank / Telex Transfer to our Bank A/c.
  • In case of payment through credit/ debit card, the bank charges (3% extra) - would be levied over and above the total amount.

Cancellation Policy:

To cancel the confirmed booking cancellation charges will apply.

Refunds:

  • Refunds will be made only in India in INR only as per RBI regulations.
  • Refunds (if any) for amendment and/or cancellation will be paid directly or by the preferred sales agent through whom you have forwarded the booking to us.
  • It would take at least 30 days to process the refunds and there is no refund payable for any un utilized services (E. g: meals/entrance fees/sightseeing etc.)
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